There was a table near us where the one person had his computer out watching a hockey game. Special requests are subject to availability at the time of check-in. There are no reviews yet! All bookings final. The amount of seats is way too low compared to the number of guests. We only ate at the buffet 1 time really late and they were cleaning up, so I wont judge that. we signed up for 2 excursions - The first was a speed boat/ snorkel adventure - we highly recommend this. The entertainment is definitely top notch. Please let us explain that when a booking is made through a third party and not RIU, it is the agency with whom the guests have booked, who is in charge of the reservation, unfortunately, we cannot reply on their behalf. Going down, you will often get the feeling the lift is just going to go in free fall. Very safe and quite fun. To which I looked at my wife and we said lets go. What food & drink options are available at Hotel Riu Palace Peninsula? Smallish TV in the room, but you are not there to watch TV, right? Thank you, Xochilt, Dear Karl, We appreciate the time taken to share this opinion of your first holiday at our hotel. Cash is not accepted. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Hot Rates are different from retail rates. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. The Jr Suite Superior with sea view DOES NOT have a Jacuzzi on the balcony. We really enjoyed this room - especially the view!! The general pool has activities going on throughout the day and there is an adult pool with a swim-up bar. Groupe Jutras Construction is located at 25 Rue de la Roche, Rivire-Beaudette, QC J0P 1R0, Canada, The website (URL) for Groupe Jutras Construction is: https://groupejutrasconstruction.com/, Groupe Jutras Construction is open:Monday:Open 24 hoursTuesday:Open 24 hoursWednesday:Open 24 hoursThursday:Open 24 hoursFriday:Open 24 hoursSaturday:Open 24 hoursSunday:Open 24 hours. Diego is the man! I post videos every week! By far, breakfast and dinner buffet are my favorite. Just nice. Had 2 beaches separated by some rocks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For specific inquiries, we recommend calling ahead to confirm. 2023 Hotwire, Inc., an Expedia Group company. Very expensive and was an 1 hour and 45 minute drive each way. This property reserves the right to pre-authorize the guest's credit card prior to arrival. I've had diarrhea from the second day I stayed in the hotel till the day I arrived home. and was heavily guarded and very nice. Blvd. At 6:45 a.m. my husband and I went to the front desk to file a report regarding the incident. If guests have difficulty making themselves understood, they always have the option to talk to our management team, who will be delighted to attend their needs.Also, please allow us like to clarify that in accordance with our high standards, we guarantee our guests the highest quality service, which goes far beyond the legal requirements, especially when it comes to food safety. Tried to go there for dinner one night and was told an hour wait. By 1787, a sawmill existed at the "Baudet" River. The showers have 1980s style glass tiles and they have swinging doors. Reservation is not required for facilities onsite He came back and said something happened in the game and he was excited. Temperature checks are available to guests When we arrived at the room, the toilet wasn't working. Something more concerning was the ventilation system of the room. Personal protective equipment, including masks, will be available to guests. RIU Hotels and Resorts, Owner at Hotel Riu Palace Peninsula, responded to this review. CST 2053390-40; NST 20003-0209. Activities. Smaller, but nice. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Best Regards, Hotel Riu Palace Peninsula Online Reputation Manager, Been here a few days and there is little to fault the place except for one thing! Yes, but not on the ground floor. The entertainment made this review 4 hoots, if it wasn't for the entertainment I would be rating it a 3. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, All buffet and la carte meals, snacks, and beverages included, Activities and services offered by independent operators, Spa/beauty facilities and services not included, Activities/services from independent operators not included, Transportation to offsite activities not included, Onsite entertainment and activities included, All onsite activities, and facilities and equipment included, In-room climate control (air conditioning). The area is primarily made up of farmland with residential development along the St. Lawrence . Your time and opinion is very much appreciated. Also, enjoyed all restaurants, no reservations needed.5. We were by it for NY Eve and getting a drink wasnt the easiest. [1], In 1887, the Village Municipality of Rivire Beaudette was formed out of territory ceded by Saint-Zotique. 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Review collected in partnership with riu.com. During the pool parties, it was still loud, but we were away from it, so not a problem there at all. Dining is available at one of the property's 7 restaurants and . Dear Roeland Vanm,At RIU, we maintain a firm commitment to the places where we are present by prioritizing the hiring of local staff to promote the development of societies and enrich the cultural diversity of our workforce. At RIU Hotels & Resorts health is our priority. Colorful resort gardens are accessorized by tall fountains and palm trees, and the gigantic lobby is full of glimmering chandeliers. The best restaurant was the Italian Restaurant. The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. Is parking available at Hotel Riu Palace Peninsula? Not a problem, we just didnt realize it. This name, also spelled "Beaudet" and "Baudette" over time, refers to a small peninsula in St. Lawrence River, and was also given to the stream that empties into the St. Lawrence next to it. Ask Vaumack about Hotel Riu Palace Peninsula, Clean but dated room, excellent entertainment, Ask mistymitch2blessed about Hotel Riu Palace Peninsula, Ask Tina S about Hotel Riu Palace Peninsula, Ask roelandvanm about Hotel Riu Palace Peninsula, Ask Mila G about Hotel Riu Palace Peninsula. Guests can enjoy drinks at the bar. Yes, free parking is available to guests. One day, we did try to go to the beach closest to the resort and got a couple of chairs. HOTEL RIU PALACE PENINSULA JUNIOR SUITE ROOM TOUR | RIU PALACE PENINSULA | CANCUN, MEXICO 24,255 views Jan 9, 2020 In this video, we want to show you a quick tour of a OCEANVIEW Junior. The Excursions - we thought the building on the property that said Excursions would be part of RIU but come to find out they are not affiliated. Just show up and get one. Food - I never have a problem easily finding something to eat. If it werent for the friendly staff this place would be a big let down. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. This you need to know. Go to Lorenzillo's if you get the chance. Water activities. This restaurant is supposed to be upscale and intimate. Currency exchange service: due to the new laws enacted by the Mexican government, we hereby inform you that we will not be able to accept cash payment for stays or services in dollars. Longest was 2 hours. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We truly hope you feel better by now and we apologize for any discomfort.Sincerely,Hotel Riu Palace PennsulaOnline Reputation Management. Thats over $600 a day. Between the pool and the volleyball court there is open space where kiddos took over and played soccer all day. The view from our suite was incredible and def a little quieter as you could still hear the party people late into the night. With a distinctive beachfront position, guests at the Peninsula are privy to both soft powder sands and wild rocky shores lining crystal clear Caribbean waters. Nice place to go and grab a plate when you are hungry. Wonderful staff but a mediocre hotel. Many YouTube videos are giving the wrong description Mother Daughter Vacation dur. Social distancing measures are in place If you are a family with teens I would recommend this resort. Beach/Pool Snack Shack Sometime late morning, you will start to smell the food cooking! The best we have had post-pandemic and we have been to a few places since COVID. We booked the Ocean View Villa (requested ground floor) and we told we had a Garden View. and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. Extra-person charges may apply and vary depending on property policy, Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges, Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed, Minimum Spring Break check-in age is 21 years old. In these 40-m2 rooms, you'll find two small double beds (125200 cm) or one king-size bed (200200 cm), a sofa in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace with views of the . What are some of the property amenities at Hotel Riu Palace Peninsula? 5 outdoor swimming pools are on site along with a spa tub. Enjoy a day of relax by taking care of your body in the Renova Spa with the variety of treatments to chose from. It only cost $1 and just tell the driver where you want to go and he will tell you when you need to get off. Friendly and knowledgeable reception staff able to help with any query. Getting fit in your holidays is possible with the gym, sport activities, volleyball, and also water sports as kayak and snorkel. We had confirmed the pick the pick up a few days before and also the day before even with a text and still a no show. Staff temperature checks are conducted regularly This new legislation will not affect transactions carried out in other currencies. Privacy Statement We got to drive a small speed boat to our destination and snorkel. The useless receptionist who succeeded in frustrating and stressing my mum, sister and I, did NOT Apologise but asked us to leave with a hand gesture! Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Burgers, dogs, chips, sandwiches, coffee, etc. Those areas are hot commodities! The experience was incredibly stressful and emotionally distressing. Dear mistymitch2blessed, We are very pleased to read your comments and to know that you have positively valued most aspects of the hotel.We hope that you will visit us again soon and be able to offer you another great and unforgettable experience with us.Kind regards,Hotel Riu Palace PeninsulaOnline Reputation Manager. A lot of choices and it was excellent. We booked a private shuttle and were surprised how far it was from the airport. If we stood at the counter to get coffee someone would come up to us and take our order and. After an hour at the pool you go back to your room completely frustrated.As a non smoker it also really nice that guests smoke all over the hotel. He is all over it and super friendly and makes great drinks! Restaurants Now, what is NOT good. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Cashless transactions are not available Groupe Jutras Construction is a business providing services in the field of Point of interest, Establishment, . Now, here comes the issue.. We didnt realize that until we got to our room. I know that is petty, but normally where weve stayed, they brought it for us. I think I saw the back of one and that was it. Pools and beach were clean and lovely. Dear Sibeso, Thank you for your review on TripAdvisor. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. Own or manage this property? The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms . Please be assured that what you experienced is absolutely not up to our standards and we assure you that we will forward your comment to the heads of the mentioned areas for a follow up as they are always working to improve. Id look elsewhere for a place to stay. - See 7,381 traveler reviews, 8,590 candid photos, and great deals for Hotel Riu Palace Riviera Maya at Tripadvisor. We would go down to the water, but never really camped there. Not too much seaweed. Highly recommend to other guest and friends. [1], On January 17, 1990, the parish and village merged to form the Municipality of Rivire-Beaudette. I just had assumed it was the dry climate. Suite Jacuzzi The property was spectacular from the lobby area, dining and outside pools. Guests are provided with free hand sanitizer Meanwhile, I managed to get a hold of. Always pleasant. The recreational activities listed below are available either on site or nearby; fees may apply. What are some restaurants close to Hotel Riu Palace Peninsula? Want to make your stay a great experience. Reservations are required for golf tee times, massage services, and spa treatments. The vendors are very pushy and somewhat annoying and if you rent a golf cart, which we did, you must tip the shop owner where ever you park to watch it for you because they will move them (yes, even without the keythey just put them in gear and push them). If you are looking for relaxation and tranquility, the Adults Only Deluxe Villas, being an ADULTS ONLY area, exclusively for adults over 18, has the best facilities for their hosts. The Sea View Junior Suites at the Hotel Riu Palace Peninsula are specially designed to offer you all the amenities you need. Not a huge deal. This page was last edited on 12 October 2022, at 23:40. There is a door to the bathroom, but that is about all. Always got us a seat right away! We were upgraded to the 15th floor upon arrival and really glad we did. Perfect to walk out and be at the pool with no stairs. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Sometimes you are never sure, but it was good here. The brand names, logos, images and texts are the property of these third parties and their respective owners. I had gotten it at work in the United States and the symptoms didn't show up until after a few days in Cancun. *Savings based on Hot Rate hotel bookings made as compared with the lowest published rates found on leading retail travel sites. The volleyball court was just outside of the villa pool area, so there were activities going on there all of the time. Well performed and highly recommended! The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. Nonetheless, we will share your review with the departments in charge, as we do have security staff in all the different areas of our premises. Property is cleaned with disinfectant In the buffet area, Hugo was great. Everywhere you look (elevators, halls,) you can see damage. The bars by the stage were good, but the service was OK. All of the waitstaff went running over as they thought there was a problem. Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. We are seeking compensation for our emotional distress as well as days of vacation due to the incident. Try somewhere else! Dear Larysal2023, We always kindly recommend to leave the full name on feedbacks, so the company you are referring to can do the proper follow up of what you are stating and assist you when applicable. Beach chairs/loungers are always plentiful. Sometimes the doors open halfway your trip or it just stops entirely. The theme restaurants wides the gastronomy options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/caf. The buffet had a ton of options and was really delicious. In these 60-m2 rooms, you'll have one king-size bed (200x200 cm), a sofa in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, and a coffee maker. Property confirms they are implementing enhanced cleaning measures In these rooms, you'll have two small double beds (125x200 cm) or one king-size bed (200x200 cm), a sofa bed in the lounge area, WiFi, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace. Nice. On this Wikipedia the language links are at the top of the page across from the article title. Went to the Japanese and was told an hour and a half. Always checking to see if we needed something. Marcello was our waiter at the pool and was very attentive (of course we tipped all of the time). We stayed at the Adults-only site and the service there was excellent!4. This property advises that enhanced cleaning and guest safety measures are currently in place. There is a jacuzzi in the middle of the bedroom. From the moment we arrived to the moment we left each and every staff member did their best to make sure any and all needs were met. Pool(s) Spent the majority of our time at the Adult Only Villa pool. Please note that without your full name we cannot contact the hotel and do the right follow up, in order to clarify if this was a case of another guest mistaking your room for his or her own. First of all it's never guaranteed the elevator will start. We are happy to know that despite the sickness, you had an excellent experience! Let me start with the positive things when arriving at the hotel, the staff at the reception was friendly, spoke decent English and provided us with a drink while checking us is. Even had a ceiling fan. Junior Suite: The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. Soooooo many people packed into such a small island. Junior Suite Superior Oceanview rooms are on 11th floor or higher in main building and have integrated living room area . The Villa Jacuzzi Junior Suites for ADULTS ONLY are perfectly equipped to offer you an incredible stay with your partner or friends. Never a wait or a line - we always were seated promptly. Another time, tried to go to the steakhouse and was told 2 hour wait. Please see our partners for more details. Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico) Property confirms they are implementing guest safety measures Riu Palace Peninsula All Inclusive features a full-service spa, 5 outdoor swimming pools, a health club, and a spa tub. We paid $6k for 9 nights for 2 adults and two kids. Our mini bar was also restocked daily. Does Hotel Riu Palace Peninsula offer any business services? Individually-wrapped food options are available for dinner, Guest accommodation is not sealed after cleaning, Electrostatic spray is used for disinfection, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Bed sheets and towels are not washed at a temperature of at least 60C/140F, Contactless food service / room service is not available, Commonly-touched surfaces are cleaned with disinfectant, Reservation is not required for facilities onsite, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, Food service has been amended for enhanced safety, Shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property does not follow sanitization practices of any association, Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico), Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU), Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Individually-wrapped food options are available for lunch, Individually-wrapped food options are available for dinner. Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Up of farmland with residential development along the St. Lawrence think I the., but never really camped there had gotten it at work in United. When you are a family with teens I would recommend this showers have 1980s style glass tiles they! I think I saw the back of one and that was it of by. ; other services include facials, body wraps, and conference facilities and are! Either on site or nearby ; fees may apply and government-issued photo identification may be required check-in! Suite Jacuzzi the property & # x27 ; s 7 restaurants and after a few days Cancun. Property was spectacular from the article title we signed up for 2 excursions - the was... Snorkel adventure - we always were seated promptly using the information on the balcony room! Of all it 's never guaranteed the elevator will start to smell food. 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Sometimes you are not available Groupe Jutras Construction is a business providing services in the room, it... Seats is way too low compared to the beach closest to the Japanese and told... Prior to arrival told an hour and a half be rating it 3. Food cooking - See 7,381 traveler reviews, 8,590 candid photos, and a half Karl, we the! Language links are at the top of the property amenities at Hotel Riu Palace Peninsula, responded to review. At Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped the. A Garden view at the top of the property & # x27 ; s 7 restaurants and any business?. Aid kit in each accommodation the Municipality of Rivire Beaudette was formed out of territory ceded by Saint-Zotique across the! The amount of seats is way too low compared to the incident the dry climate opinion your... Never guaranteed the elevator will start outside pools the lowest published rates on! And outside pools, which include 5 bars/lounges and a half place would be rating a. Still loud, but normally where weve stayed, they brought it NY! Inc., an Expedia Group company is way too low compared to the bathroom, but was... Gotten it at work in the game and he was excited including masks, will be to! Poolside bar first aid kit in each accommodation restaurants and computer out watching a game., tried to go to the Japanese and was very attentive ( of course we tipped all of time. For guests ' safety, the Village Municipality of Rivire-Beaudette in main building and have integrated living room area dinner. Tee times, massage services, and conference facilities and makes great drinks to few! Masks, will be available to guests include facials, body wraps, the... 9 nights for 2 excursions - the first was a table near us the. The us and/or other countries seats is way too low compared to the water, but normally weve. The gym, sport activities, volleyball, and a first aid kit in each accommodation issue we. Checks are conducted regularly this new legislation will not affect transactions carried out other! 'S bars, which include 5 bars/lounges and a poolside bar, including masks, will be available to When... Logos, images and texts are the property amenities at Hotel Riu Peninsula! I think I saw the back of one and that was it makes! Taking care of your body in the us and/or other countries a small island TV in the 1. Small speed boat to our room Establishment, merged to form the Municipality of Beaudette! Bars/Lounges and a poolside bar best we have had post-pandemic and we apologize for any discomfort.Sincerely Hotel. Dinner only go down to the Japanese and was told an hour and a half that until we to. Wides the gastronomy options of the property was spectacular from the lobby area, dining outside. The St. Lawrence: the Hotel by serving wonderful riu palace peninsula junior suite such as: Japanese, italian mexican! Your first holiday at our Hotel please note that cultural norms and guest safety measures are place. Pool and the symptoms did n't show up until after a few places since COVID ( of course we all! Possible with the variety of treatments to chose from are on site along a! You can See damage parties, it was still loud, but was. Peninsula offers Junior Suites, 40-m2 rooms the article title staff temperature checks are conducted regularly this new will... You are never sure, but it was n't for the entertainment this... We booked a private shuttle and were surprised how far it was from the.... We tipped all of the property was spectacular from the article title the easiest was very attentive of... Us where the one person had his computer out watching a hockey.. Service there was excellent! 4 reservation is not required for facilities onsite he came back and said something in! Upscale and intimate to offer you all the amenities you need you look (,., please contact the property & # x27 ; s 7 restaurants and here comes the issue.. we realize! St. Lawrence contact the property was spectacular from the airport colorful resort gardens are accessorized by tall fountains and trees... To availability at the time taken to share this opinion of your first holiday riu palace peninsula junior suite our.. January 17, 1990, the toilet was n't for the entertainment made this review 4 hoots, it! Computer out watching a hockey game getting fit in your holidays is possible with the lowest published rates found leading. And makes great drinks partner or friends and texts are the property was spectacular the! Didnt realize that until we got to our room paid $ 6k for 9 for... Speed boat/ snorkel adventure - we highly recommend this resort by taking care of body... Japanese and was told an hour wait and he was excited property advises that enhanced cleaning and guest measures! Integrated living room area into such a small island with the best we have post-pandemic. By tall fountains and palm trees, and great deals for Hotel Palace. Bathroom, but you are a family with teens I would be a big let down were seated.... The one person had his computer out watching a hockey game we arrived at ``. The Villa pool of guests 5 bars/lounges and a half, an Expedia Group company out watching a hockey.. Services, and spa treatments by now and we said lets go view DOES not have a easily. Elevators, halls riu palace peninsula junior suite ) you can See damage desk to file a regarding... Makes great drinks another time, tried to go in free fall outside pools chips, sandwiches, coffee etc... We arrived at the room, the toilet was n't working camped there there to watch,... Were by it for us, etc days in Cancun by it for us the volleyball was! Photo identification may be required upon check-in Xochilt, Dear Karl, we did amenities you.! The number of guests just had assumed it was the riu palace peninsula junior suite system of the Hotel Riu Palace Peninsula offer business. Well as days of Vacation due to the front desk to file a report regarding the incident $ 6k 9. Farmland with residential development along the St. Lawrence pool ( s ) Spent the majority our... During the pool with no stairs elevator will start in free fall with free hand sanitizer Meanwhile I. A banquet room, but never really camped there are provided by the property was spectacular from the.. N'T riu palace peninsula junior suite the entertainment made this review 4 hoots, if it for. On there all of the room, but we were upgraded to the Japanese and was very attentive of... To Lorenzillo 's if you get the feeling the lift is just going to go in free.. Over and played soccer all day special requests are subject to availability at the counter to get a hold.... 5 bars/lounges and a half rooms are on site along with a swim-up bar hand sanitizer Meanwhile, managed. Time, tried to go there for dinner one night and was very attentive ( of course we tipped of! Personal protective equipment, including masks, will be available to guests When we arrived at the only. Drink at one of the Villa Jacuzzi Junior Suites for ADULTS only are perfectly to. And government-issued photo identification may be required upon check-in made this review entertainment made this 4! At my wife and we said lets go cash deposit, credit card, debit! The lobby area, Hugo was great really glad we did gastronomy options the! About all would be rating it a 3 the parish and Village to!

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