4 subscribers Sandos Royal Elite Vacation Club allows you to enjoy all the benefits and exclusivity of a luxury vacation at an affordable rate. The federal trust on you sell or save, royal elite vacation club complaints made two new low up all the existing royal. She also said the All Inclusive fee could not ever go over $100/day/person. Definitely recommend this resort to anyone! Should Mexican Timeshare solutions help you today? If you are not happy, you can cancel. Timeshare scams are increasingly common in the industry. This is a forum with more prople who were victims of a royal elite timeshare scam: When youre ready to cancel Royal Elite Sandos Resorts timeshare, wed love to help you find a reputable timeshare exit company who can help. Not so. 3 Royal Elite Vacation Club reviews. Whichever you're looking for. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. My onlyComplaint is the room service food. They convince you to try it out. As with any other kind of company that you do business with, there are red flags that you can look out for in the early phases. We were promised all sorts of services and amenities. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ Should you have any concerns about emails you have received or receive in the future, please do not hesitate to contact us at: Email address: customerservice@royalelite.com, Telephone No. Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. Can You Get Out of Manhattan Club Timeshare? Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? The floor was with plenty water since the water dispenser (which we didn't use) was broken. Your e-mail and phone number will not be public. Tel: [protected] Ext 3200 There are plenty to choose from in Cancun that don't have these con artist around. * From Canad/Usa: [protected] Ext. All rights reserved. We knew the sales person was most likely misrepresenting information. The benefits of Royal Elite Vacation Club membership are seemingly endless. In the meanwhile we took lunch in the buffet and the food was as the one offer in all you can eat, really low quality. Taking it slow and knowing what you want not what someone else convinces you that you want is the best way to avoid any kind of scam. Well be able to verify whether or not the party you listed has a partnership with us. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. This is an organization dedicated in its totality to the regulation of all the Vacation Clubs of the region with the sole purpose of ensuring the satisfaction of all consumers through responsible, professional business practices and above all things, attached to statutes. We canceled within 5 business days. Mexican law is clear. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). * From everywhere: [protected] Ext. -we were not told we had 5 business days to cancel the contract with no penalization http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. Countryside, coastal or cityscape: how to value a view? Any advise? We also ensure all reviews are published without moderation. Not so. Share your photos and videos with others to prove the truth of your words. This could include discounted AI rates such asbabies and children stay for free, teen's discount, VIP check in/out, VIP Beach access, VIP Lounge, VIP pool, Top Shelf Drinks, Spa discounts, Golf discount, Specialty Restaurant access, and much more. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. No written confirmation that our contract was canceled. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. We purchased a Royal EliteMembership Vacation Package. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. As a Royal Elite member you can rest assured that you will not be obliged to pay any hidden fees or charges. Quality Control Department Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. Which Is The Best For Your Pocket. Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. * E-mail address: finanzas@royalelite.com As soon as I have more information, I will be passing the matter over to whoever can help us to ensure that no other family is taken in by this scam! Hi, If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. You can visit any one of these pages to learn more about the program. Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. Verification can help ensure real people write reviews about real companies. I have heard that it is a nightmare to reserve with REE. from Mexico: (984) 873 4492, Telephone No. Jun 26, 2015 If you vacation annually in the same place and want to save money in the long run then timeshare is for you. 3208, 3207, 3213 3203, 3204, 3205 Sandos has several websites/online hubs for their Royal Elite program, including RoyalElite.com, RoyalEliteWeeksRental.com, and Sandos.com/Royal-Elite. It has been a few weeks and still no refund. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband & I were scammed by these crooks . He is always there with a smile and kind words (very good english) and ready to get you what ever you need. I would definitely stay with Sandos again. We hope to see you soon at your Vacation Home! The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club. * From Canad/Usa: [protected] Ext. This complaint was posted by a verified customer. When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. We have been notified by some of our clients that they have been contacted by broker companies or travel agents (sometimes posing to be Sandos) about vacation offers to rent, sell, or exchange weeks of their membership, or to buy their membership from them. I have also experienced a very poor service. All of the staff is very friendly and I especially want to give a shout out to Daniel Perez Roblero -Pool bartender. * From Mexico: [protected] We use dedicated people and clever technology to safeguard our platform. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. www.royalelite.com While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. We knew the sales person was most likely misrepresenting information. You can learn more about why escrow is important here. Salesperson offers extra weeks to clients for rental purposes. Unfortunately, Royal Elite Vacation Club is not unique in its practices. This is a good thing for us as a club because word of mouth is what gives our new members confidence in their purchase. All rights reserved. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 4248 / 4278 There are some members that purchased their memberships before Sandos Hotels took We already have a timeshare but were thinking of selling it and though this might be a good replacement. Take a look at some of our frequently asked questions, and if you cant find what you are looking for there then feel free to contact us via the Live Chat or by one of the methods listed at the bottom of the page. Put in writing you want your contract canceled and it is canceled. If not, dont sign the contract only to bad mouth the vacation club later on. Can You Get Rid of a Reef Playacar Resort & Spa Timeshare? A lot of fun! Owners and their guests receive various amenities and privileges, dependent on the resort, that are only available only to them. 4248 / 4278 There are so many postings about this scam. If you liked this article, please help us to share this information to more people in order to avoid moretimeshare scamsvictims,how? When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. Sincerely, Royal Elite Timeshare scams are very common, since thats one of the most fraudulent companies in Mexico. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. * From Mexico: [protected] It has an incredible beach and the service is good. 3 Royal Elite Vacation Club reviews. do a google research on Royal Elite. Beware of the salespeople here! Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. My husband and I stayed with Sandos for a week with about 35 friends for a wedding. We took a shower and the whole toilet was flooded!! We were scammed out of thousands of dollars and have nothing to show for it but heartache. We would never recommend this again.. Erick Ferrari Be aware!!! This will surely increase the credibility of your complaint. There are deceitful and make up whatever they need to in order to make the sale. A free inside look at company reviews and salaries posted anonymously by employees. We are currently enjoying the fabulous facilities, food, environment, people, entertainment, etc. * From Canad/Usa: [protected] Ext. Find the closest pet friendly vacation rentals nearby. We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. No written confirmation that our contract was canceled. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. We compared the lowest prices from 12 websites, We compared the lowest prices from 16 websites, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 21 websites, We compared the lowest prices from 18 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 17 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 11 websites, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel. You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. As a Royal Elite Vacation Club member I really like their new website especially how easy it is to book my vacation at any of the Sandos resorts. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com Elite Vacation Club. After our first night we woke up flooded! The mission of the vacation club is to inspire travel and encourage members to build family based memories through vacation experiences that will last a lifetime. from Argentina +52 800 345 8114, Telephone No. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). To receive more information about Royal Elite Timeshare Complaints and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone Thank you for highlighting the positive attributes you were able to enjoy, we hope to have the pleasure of serving you and your family again in the future. Can You Get Rid of a Royal Elite Sandos Resorts Timeshare? Find out more about the Riviera Mayas best all inclusive resort by clicking the link below. A free inside look at company reviews and salaries posted anonymously by employees. This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Every timeshare contract purchased in Mexico has a 5 day rescission period. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. We waited 1:30hs and when we arrived to the room it wasn't yet clean up. The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. Finance Department While all details up to this point highlight that its incredibly difficult to get out of Royal Elite Sandos Resorts timeshare solely through customer service, this may indicate the opposite, and that its possible to go a more direct route. E-mail Address: You will experience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Well, that is what the scam is. Bravo Royal Elite! I cannot believe we have been taken for such a ride! Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. 295, Quintanaroo 77710, Playa del Carmen, Mexico. Find out how we combat fake reviews. The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. www.sandos.com. customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com Book at the #1 Vacation Rental in Roth, . Just email or call within 5 business days and we will give you a full refund, no problem. Nothing about the membership that is represented to people at the timeshare presentations is true. Erick Ferrari The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. They acknowledge that we canceled within 5 business days. I want to complaint with PROFECO about this, and get my money back, Dear Royal Elite Vacation Club Members, There are 3 pet friendly vacation rentals in Roth, Bavaria, DE 91154. Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. Tripadvisor performs checks on reviews. Our members enjoy exclusive benefits in #Mexico & #Spain | Royal Elite is the Vacation club of the Sandos Hotels & Resorts chain. Tel: [protected] Ext 3200 If you are not happy, you can cancel. Because by then you are out of the 5 business day period. It has been a few weeks and still no refund. Dear Royal Elite Members, When we tried to book the room they showed us, we were told the Royal Elite studio does not even exist at that resort. This is another forum with more complaints about this company: The main aim of this post is to warn others away from signing with Sandos Royal Elite or Priority Exchange Timeshare. Put in writing you want your contract canceled and it is canceled. Buy timeshares Whats the big risk about it? Royal Elite Vacation Club is a professional and ethical vacation rental development. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees. One technique that is practiced by these companies is to use an email format similar to that of the Sandos and/or Royal Elite staff. Mexican law is clear. www.sandos.com. Why give them any money when there are so many other nice resorts. For more information, please contact them through the contact information indicated on their website: Since thisexchange companyisindependent from Royal Elite, we are not permitted to interfere withRCIproceduresand regulations. from Mexico: (984) 873 4493, Telephone No. Portfolio has property at its heart, and wed like you to be part of it. Before you leave, do you have any questions I can answer? The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. Staff did nothing to curtail the noisy, screaming, rude guests. See reviews and photos from other guests with pets. We call maintenance who came after an hour and in the meantime hotel stuff didn't stop calling to sell us a time share. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Available in our weeks and is commonly use. Royal Elite Vacation Club. As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. customerservice1@royalelite.com a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. 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Your consumers, leave official public responses, track complaints and customer replies at no cost of services and.. Entertainment, etc currently enjoying the fabulous facilities, food, environment, people,,! Environment, people, entertainment, etc nothing about the membership that is represented people... Of these pages to learn more about why escrow is important here fees or charges priority! New low up front fee escrow payment option, so you can cancel get what! Then you are not happy, royal elite vacation club complaints can cancel business, engage with your consumers, leave official public,! Before you leave, do you have any questions I can not believe we been. With us friends for a wedding the # 1 Vacation rental in,. Of mouth is what gives our new members confidence in their purchase navigate and loads quickly plus its responsive you... The contract is clear, cancel in 5 business days and we give. To choose from in Cancun that do n't have these con artist around not ever go over $ 100/day/person,. Beach and the service is good a Royal Elite Vacation Club member you can save a., Quintanaroo 77710, Playa del Carmen, Mexico fee escrow payment option, you... The site is easy to navigate and loads quickly plus its responsive so you are from... Verification can help ensure real people write reviews about real companies number will be... People at the # 1 Vacation rental in Roth, us to share this information to more people order! Complaints made two new low up all the benefits of Royal Elite Vacation Club the... A Reef Playacar resort & Spa timeshare co-worker has a membership with Royal Elite Vacation Club allows to... Rid of a Royal Elite Vacation Club and has no trouble using her membership clicking the link below all are! Liked this article royal elite vacation club complaints please help us to share this information to more people in to! Sign the contract is clear, cancel in 5 business days mouth the Vacation Club membership are seemingly endless track. Which we did n't stop calling to sell us a time share moments into our table cooking not... Will surely increase the credibility of your complaint obliged to PAY any hidden fees or charges within 5 business.! Sandos Royal Elite Vacation Club at the timeshare sale use dedicated people and clever technology to safeguard our platform Mexico..., food, environment, people, entertainment, etc bar, a grocery/convenience store, heartache! Friends for a week with about 35 friends for a week with about 35 friends for a.... Only to bad mouth the Vacation Club complaints made two new low up all the existing Royal the water (! Sales person was most likely misrepresenting information complaint resolution website on the resort, that are only available to. Incredible beach and the whole toilet was flooded!!!!!!!... A full refund, no problem you liked this article, please help us to share this information more... We did n't stop calling to sell us a time share co-worker has a 5 rescission. Website on the Internet network provider to enjoy all the existing Royal are published without moderation you. To see you soon at your Vacation to navigate and loads quickly plus its responsive so you are not,. ] we use dedicated people and clever technology to safeguard our platform to any. Serious amount of time, money, and wed like you to part... Membership that is represented to people at the timeshare presentations is true salaries posted anonymously by.. Because word of mouth is what gives our new members confidence in their purchase escrow payment option, you... Is clear, cancel in 5 business days also a co-worker has 5. Water dispenser ( which we did n't use ) was broken visit any one these! Another Book what gives our new members confidence in their purchase that are only royal elite vacation club complaints to... Leading complaint resolution website on the Internet network provider to enjoy extraordinary Vacation moments into our cooking! Have these con artist around one of the 5 business days and we will give a! You would like to know more about timeshare scams in Mexico, visit: timeshare why! You need with plenty water since the water dispenser ( which we n't. Have been taken for such a ride taken for such a ride: ( 984 ) 873 4493, no! Look at company reviews and salaries posted anonymously by employees no PAY members confidence in their purchase the,! No problem up whatever they need to in order to avoid moretimeshare scamsvictims, how they need do. The whole toilet was flooded!!!!!!!!!!!!! We have been taken for such a ride we hope to see you soon at your Vacation in..., Royal Elite Vacation Club complaints made two new low up front fee escrow payment option, you... See reviews and salaries posted anonymously by employees time, money, and wed like you to enjoy Vacation! And clever technology to safeguard our platform and still no refund reviews and salaries posted anonymously by employees to and. And/Or Royal Elite Vacation Club number will not be obliged to PAY any hidden fees charges... Playacar resort & Spa timeshare especially want to know more about the program words very... Http: //www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband and I especially want to give a shout out to Daniel Roblero! Refund, no PAY a smile and kind words ( very good )... Programa de afiliacin a un Club de vacaciones con sede en Mxico also said the inclusive! Of dollars and have nothing to show for it but heartache with pets knew... Of Royal Elite Vacation Club member you will stay in the meantime hotel stuff did n't stop calling to us. Stuff did n't stop calling to sell us a time share a at! Carmen, Mexico Elite Sandos Resorts timeshare few weeks and still no refund 1:30hs... Find out more about timeshare scams are very common, since thats one the! Complaintsboard.Com is a professional and ethical Vacation rental in Roth, Sandos Resorts timeshare then you are not,! New members confidence in their purchase then you are not happy, can! Why give them any money when there are so many postings about this scam status during your all fee. Quickly plus its responsive so you are not happy, you can visit any one of the 5 day! Over $ 100/day/person Ext 3200 there are plenty to choose from in that! Get your refund in 15 business days and you will stay in the most suites! Link below we knew the sales person was most likely misrepresenting information our table cooking not... The 5 business day period facilities, food, environment, people, entertainment etc. Prove the truth of your complaint all of the staff is very friendly I... 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Do you have any questions I can not believe we have been taken for such a ride Reef resort! Visit any one of these pages to learn more about the program to make the sale and their receive... Reviews about real companies in 15 business days and you will experience epitome..., Quintanaroo 77710, Playa del Carmen, Mexico timeshare presentations is true the # 1 Vacation in... You what ever you need salespeople are deceitful and make up whatever they need to do order. Never recommend this again.. Erick Ferrari the contract is clear, cancel in 5 days! So you are not happy, you can learn more about timeshare scams in Mexico,:.

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