This includes people in well respected and "prestigious" occupations like doctors, dentist, lawyers and pharmacists. We as a dept. When staff witness gossip or backstabbing, the psychological safety of the workplace is in jeopardy. This can definitely be frustrating sometimes! Or are they something more insidious horizontal hostility? Most people simply don't enjoy their jobs. A career in Nursing is thought to be a better option since they earn more money than Social Workers, are more in demand, and have more career choices. Before The HCPC attempts to regulate an already broken profession , alarm bells ring as the numbers of social workers who are referred outstrips all other professions the HCPC represent , but few if hardly any are ever managers referred for malpractice , professional errors etc. PMC Even the smallest of condescending mannerisms has a profound impact on the team. You see while empathy is the trait that actually makes you a decent human being, it's also the trait that can end up causing you extreme stress and anxiety. The sooner you start, the sooner you'll see success. Even if staff have been given the tools to communicate effectively we know that people tend to revert back to their old styles of communicating when under pressure. Social workers usually see people when they . You create content people can find and you recommend products that offer a solution to their problem. We would expect the community to be on the side of a profession that exists to protect children or vulnerable adults, or to address the effects of social deprivation or exclusion, wouldnt we? There are people in WA that have reached 6-figures in their first year without prior experience. The first explanation is that nurses feel like social workers are constantly getting in the way of patient care. You can help other people out. Most of the time, an employee is afraid of expressing his concerns and opinions in fear of coming across as a complainer. Yeah, they can easily do my job too . they make the website building easy; this is included for free. Because there are so many things they could do but certain protocols mean they cant and it sucks. oh, by the way, i am one of those i-hate-being-a-social-worker people. You should publish around 100 posts of high-quality content before making any conclusions about the viability of the site and niche. The second explanation is that nurses feel like social workers are unqualified. some nurses "hate their jobs" because they have "too much to do in the allotted time", or they're "being screwed on pay", or they have "too many patients", or "not enough help", or "the documentation requirements are insane", or . You barely even notice the fees being paid back once you have a graduate job, it really shouldn't be a factor. Nursing leaders must empower staff to stand up for themselves and never make excuses for destructive or negative behaviors. But that's not what they wanted to call it. Why do so many nurses quit? The first step in creating mutual respect between nurses and social workers is understanding the reasons behind the nurses frustration. And we know why we dont respect politicians (page not big enough). 2. Because there is no doubt that these behaviors are upsetting and human beings cant think straight when upset. That's why I offer my full support if you join my free course or Wealthy Affiliate through my links. When RNs are asked repeatedly to work back-to-back shifts or longer straight shifts, they will feel exhausted, jaded, and unappreciated. The Social Life Blog is written by people who work in or use social care services. on I Hate Being A Social Worker Heres The Way Out! The technical storage or access that is used exclusively for statistical purposes. Read more about my story here. You have a set of skills that are truly unique. Clinical therapists are making less than me on average, and I never pursued my clinical license after receiving my initial social work license after graduate school. Im not a social worker but I do work in an office as a professional and my job has become very flat. It is also available by subscription. 6. Licensed practical nurses (LPNs), working under the supervision of RNs and doctors, care for sick, injured, convalescing, or disabled patients. Well know that someone elses error can both reflect on us and make us doubt ourselves, and well know how difficult it can be to rebuild confidence. It actually becomes a habit and soon you do it on automation. However, social workers typically have lower salaries than nurses, which can lead to resentment. Then its just a matter of putting in the work and this is where most people fail. Sources. This, of course, means that you have to have very good self-awareness and the ability to set boundaries. Why would these behaviors happen more frequently in healthcare than the general workforce? Yes Ive been at this for almost two years. Monitoring the social health and well-being of a unit requires constant vigilance. J Nurs Manag. The managers turned their heads away. The most common explanations for this phenomenon include feeling like social workers are constantly getting in the way of patient care, feeling like social workers are unqualified, or feeling like social workers are taking jobs away from nurses. Attempts at improving physician-nurse communication and collaboration in the past have failed because the education failed to acknowledge that both assertiveness skills and courage are required to speak up to physicians. Some of society's most notable helpers were social workers. The call light is a great thing because it allows our patients to access us in a time of need. I want you to also know this takes time. why do nurses hate social workers . This website provides entertainment value only, not medical advice or nursing protocols. Nurses and social workers often have different responsibilities, but they both work together to provide the best possible care for patients. They speak in a weird, fake voice. i dont really know though. Stressed? Because they are directly linked with stress and the medical field abounds with high stressors, both internal and external: increased acuity of patients, decreased length of stay in hospital, more chronic and complex illnesses, not enough resources, sick time and the emotional work of nursing. Please share your experience in the comment section below . My name is Marlene J. Shockley, and I am a Registered Nurse (RN). I dont mean to be paranoid, but the conversation never picked up again. Both are part of a category called disruptive behavior and are extremely hurtful to the patient because human beings cant think straight when they are upset. How long it takes for you to create 100 posts depends on your knowledge, time, capability to write. RNs started organizing and striking decades ago and that's when pay and benefits improved. But neither of these strategies is effective, and the responsibility for creating a professional work environment ultimately lies with each individual nurse. #shorts #nursing, ABGs Interpretation: Arterial Blood Gases & Acid-Base Imbalances (ROME & Tic-Tac-Toe Method), Cephalosporin Nursing Antibiotic Pharmacology Review, Cephalosporins Antibiotics NCLEX Questions Quiz, Fluoroquinolones (Quinolones) Nursing Antibiotic Pharmacology Review, Fluoroquinolones (Quinolones) Antibiotics NCLEX Quiz Questions. Its important to remember that nurses and social workers are both vital parts of the healthcare team and that there is mutual respect between the two professions. Patients Abusing Pain Medications! Social workers help relieve people's suffering, fight for social justice, and improve lives and communities. The Bully Busting Bill passed in 2010 in Canada requires all employees to respond to these insidious behaviors after a nurse died as a result of complacence. Why is it considered best to keep families together in the face of risk and how do they measure the evidence that underpins that? Copyright 2023 RegisteredNurseRN.com. And so they tolerate the behavior. Running Head: Nurse and Social Worker Collaboration 2 When examining the activities that nurses and social workers actually perform, it is clear that both are essential in the hospital setting. Undervalued? Of course, their priority isn't going to be person-in-environment, it's biomedical because that is literally their job (and is hard enough on its own). Another proven strategy is to ask staff to develop a unit based philosophy which clearly states unit behavioral standards. All health care workers, however, must shoulder the responsibility and can clearly state the impact of any poor relationships (use specific stories from your workplace). [I] feel ASYE was treated like a tick-box exercise and was a real missed opportunity to provide relevant and good quality practice based training. Like teenagers, they are full of ambition, drive, and angst. Please hear me out even if you don't feel interested. Self-reported ageism in social work practitioners and students. For example, if a nurse feels like a social worker is constantly getting in the way of patient care, the social worker can take steps to be more efficient in their dealings with insurance companies and other third-party organizations. Nurses leave, and everyone has to suffer. Would you like email updates of new search results? The first step in creating healthy work place relationships is to point out the behaviors that are unacceptable. Hell, talking to med students, they say they're taught in med school "when in doubt, ask a social worker.". But its a chance to make a living on your own terms. All respondents, regardless of the profession of their manager, were keenly aware that they have a "duty of care" and overwhelmingly they defined that as their duty to keep the resident safe, as opposed to allowing her to exercise autonomy. And doing that while wearing purple cheesecloth and shoes made from bamboo. But here's the thing. Doctors need nurses, and nurses need doctors. There are various specialties within nursing that focus on specific health sectors. but i did expect something. If youve come this far, youre probably interested. I am a social work director and I hate every second of it. Most of my results have happened in the past year and I expect great things from this year if I can trust my projections. Below you will find the top 13 pros and cons of being a social worker to help you decide if this is the right career path for you. The Solution - Performance appraisals should involve active listening to the employee's concerns and hardships rather than being a one-way communication channel. While everyone's story and reasons are different, I want you to know you are not alone in your situation like you can see from this video by Tony Moze: There are countless people in all sorts of professions who hate their careers. In addition to feeling like social workers are constantly getting in the way of patient care, other reasons that nurses may dislike social workers include feeling like social workers are unqualified or that they are taking jobs away from nurses. This community is for social workers and those interested in joining the social work field! It does not always go well, but I'm not sorry. Those words usually meant I would have more patients and limited breaks. If Im doing it, so can you! However, there is often tension between the two professions, with nurses feeling like social workers are constantly getting in the way of patient care. But the fact is that nothing could have probably prepared you for the things you will see as a social worker. Sometimes the hazing was so bad that nurses would resign and even find a new career. Dont forget to subscribe to my YouTube channel for more videos! They give me "comforting" physical contact. Full Moons! And anyone who says otherwise is the villain. After you are done reading this article, I would love to hear about what you get annoyed about in the comment section below or on the comment section on YouTube. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It is a place to ask for advice, share your frustrations, receive support, and anything else related to the social work sector. Are these behaviors common in nursing, or part of a nurses rite of passage? We know so much about our patients, yet so little about how we ourselves function as social animals in groups (Oppression Theory). raised voice). Creating mutual respect between nurses and social workers requires understanding and communication. That you could use these skills to help find people all over the world to find solutions to their problems and at the same time create passive income for yourself? Sometimes these people have trouble being respectful or listening to your opinions, and treat you with disrespect because they have an ego the size of the universe. If a staff member comes to you for help in resolving an issue, offer to role-play the conversation and provide coaching but set the expectation that THEY will be solving the problem and that your role is supportive. Accessibility It all starts in nursing school. An ER nurse needs a thick skin, wit, intuition, strength, stamina, sharp discernment skills, nerves of steel, assertiveness, comfort with living in the gray, aptitude to predict the unpredictable, quick thinking, strong medical acumen, appetite for adrenaline rushes and resourcefulness to work through gripping realities of death. Whatever the reasons may be, its important to remember that nurses and social workers are both vital parts of the healthcare team and that there is mutual respect between the two professions. Supporting quality improvement in care homes for older people: the contribution of primary care nurses. Maybe it was looking for what to cook, maybe what phone to get, for restaurants, etc. You need to possess integrity, organization skills, persuasion skills, social perceptiveness, active listening skills just to name a few of the skills you need every as a social worker. As a group Social Workers are great at advocating for others but seem reluctant to advocate for the profession. Thanks for commenting Shonda! Please remember that the submission of any material is governed by our, EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG, We use cookies to personalize and improve your experience on our site. The National Association of Social Workers (NASW), in Washington, DC, is the largest membership organization of professional social workers. And the phrase stuck. Here's the thing. There was little evidence of awareness in either home of the ethical principles underlying day-to-day decisions. Scrubs also play a significant role as a nurse symbol in both traditional and modern times. We know why we dont respect estate agents they are expensive and they dont actually do anything. Im Jukka. As a soon to be MSW grad, one of my friends was just offered $38k at a local community outreach. Clipboard, Search History, and several other advanced features are temporarily unavailable. A long history of power imbalance and inadequate communication skills in the health care culture manifests itself in nurse-to-nurse as well as nurse-physician conflict. While those on the ground - social workers, managers and councils, are doing remarkable things to love and serve communities, there is only so much they can do without funding, support, and. I simply havent prioritized my websites high enough. Why? Instead, senior leadership has historically perceived relationship issues as soft stuff, or a HR issue, and therefore not worthy of serious budget allocations. However, research shows that raising awareness of horizontal hostility and teaching a set of skills to help new nurses deal with the non-verbal assaults allows them to depersonalize the attack and continue to learn (Griffin). Enter your email address below and hit "Submit" to receive free email updates and nursing tips. Healthcare is a team effort and we are there to care for our patients. Actually everyone who has had the persistence to whit stand the initial growth phase and stuck with it has eventually succeeded. In nursing, we want to meet all of your needs to the best of our ability and taking of care pain is definitely one of them. The reasons might be personal or professional. Both professions are essential to the healthcare team. It is critical that the manager have the same rules for all roles regardless of position or years of experience. Abusing the Call Light! She sat in the same chair my fiance had just vacated and asked a couple standard questions about my name, my daughter's name, the name of my daughter's father, and how old I was. if only i could rank, i would be making that passive income. There are a few possible explanations for this phenomenon, the most common being that nurses feel like social workers are constantly getting in the way of patient care. Health departments around the country are facing an unprecedented situation with the outbreak of the novel coronavirus. A new nurse is given the most difficult patient on the floor so others can, See what shes made of. A circulator doesnt tell the scrub nurse that the instrument the surgeon selected has fallen on the floor. Thanks for reading and see you on the other side! Nurses who smoke perceive themselves as not being credible role models to help their patients quitting smoking. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. I think everyone who has ever encountered social services in a family situation hates them. Ive worked in 3 hospitals and experienced this consistently in all three. You help people. Glad you found it interesting Lawrence! Free websites simply cant compete these days. Instead, it runs underground undermining the very relationship bonds that are the foundation of a healthy workplace. official website and that any information you provide is encrypted In reality, they have a mental filing system - is this person dying? It is as if earning a 6 figure salary with benefits is against the principles of the profession. From alcohol and drug abuse, social alienation, and loneliness to family violence, child abuse and. HHS Vulnerability Disclosure, Help Unfortunately, in the health care culture, many times these behaviors are viewed as normal because they have existed for generations. But I have good news for you, the fact that you are a capable person who wants to help people out means that there are great options for you. This is my experience typically on an individual level. In addition, physicians have not typically perceived a problem with the way things always are.. Furthermore, poor physician-nurse relationships are a significant contributor to horizontal hostility because any group made to feel inadequate and powerless will always act out their frustrations towards each other. To do this, nurses will need assertive communication skills. Bullying is a term used when someone has more perceived power than you do like your manager or a doctor. Because managers are not omnipresent, it is critical to first ensure that head nurses possess the skills and tools they need to feel confident in confronting conflict on the unit before initiating staff education. Is the balance right between education and hands-on experience? An official website of the United States government. Disclaimer, National Library of Medicine Nurs Ethics. Medical social workers' duties can be very . What are the trends in pediatric nursing? Affiliate marketing definitely sounds better than being a social worker. A core tenant of all health care workers, whether physician or nurse, is First Do No Harm. 1. I call them "social workers" because almost all social workers I have talked to, be they working for the school district, social services, or counseling, share the negative features. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. Unfortunately, a lot of people just aren't good at it and make enemies out of their should-be allies. Nurses provide direct patient care, while social workers help patients navigate the complex health care system. now, with that being said, i do still have my affiliate marketing website. Registered Nurses (RNs) - RNs are the most common type of nurse. That seems to be happening to a whole profession now. Essential social work job opportunities lie in areas such as community organizing, government and nonprofit administration, advocacy, social and political action, policy development and implementation, education, and research. Ive been in interdisciplinary settings where social workers are valued. I know this sounds like much at first but it gets easier with practice like everything in life. That's only around $40k USD. They yearn autonomy but are not yet ready for it, may hold a doctorate yet are treated as subordinates, etc. The course is based on Wealthy Affiliate, which is a training platform that trains regular people how to turn their professional knowledge or their passions into profitable online businesses. I'm sure you are seeing the potential here. Bookshelf The content you create will work for you on automation for years to come. In every single case of disruptive physician behavior I have heard or witnessed, the physician truly does not realize the impact of his/her behavior on staff and apologizes immediately. 1. You can literally contact me anytime about anything concerning your online business and I will do my best to help you out. Hospital News is published monthly and is made available in distribution racks placed in high traffic areas in hospitals and related institutions across the country. Can You Work as a Nurse While in Medical School? If you got interested in starting your own online business, I created a free 7-day course that helps you get started. Nurses are familiar with the suggestion that somehow social work as a graduate profession is creating over-educated and under-experienced practitioners although difficulties in making clear and appropriate decisions suggest that the type of education being offered is inadequate, rather than there being too much of it. The issues that nurses are most concerned about vary in different parts of the country. Along with estate agents and politicians, they have managed to irritate some of us just by existing. Careers. This is because social work is a relatively new profession, and many nurses feel that social workers do not have the same level of training or experience as they do. Only when both physicians and nurses truly feel respected and safe in a team environment will we be able to deliver the most optimal care. Think of medical students and residents as teenagers. There are a few possible explanations for why nurses seem to hate social workers, the most common being that nurses feel like social workers are constantly getting in the way of patient care. Lets face it social workers have never been the most popular professionals in the world. Let me explain: Ive had extended family member use the call light to request for the nurse to bring them a snack and coffee. I cant ask questions, or the older nurses look at me like I am stupid. Physicians respond very positively to the words: May I speak to you for a moment in private? State the specific behavior (e.g. Hospital social work can be just as much knowing how to work with staff as it is to work with patients. 12-hour shifts aren't going anywhere, and nurses will continue to want to work only three days a week. I work at a hospital and an associate degree RN makes at a minimum of $55-60k per year. To provide the best experiences, we use technologies like cookies to store and/or access device information. and transmitted securely. Victorina T. Malones Iloilo City, Philippines . Manager intervention in holding physicians accountable for their behavior is crucial because the damage is exponential and insidious but often absent as managers struggle to maintain good relationships with their physician partners. Many social workers do that kind of work and we do much more. Its possible to do it in a couple of months, but realistically it takes about a year on average. Most docs and nurses love SW and treat us very respectfully - when they need something. And the whole process started with leadership. Furthermore, I wanted to let nursing students and new nurses know it is okay to get annoyed by these things, and let nurses laugh and say, yep, that drives me crazy too!. Heck, even an ASN (RN) makes more than a starting LSW where I'm at. Nurses are fairly well compensated, but our starting pay is literally that $55-60k range that a lot of SWers never see. Not consenting or withdrawing consent, may adversely affect certain features and functions. A new nurse is given the most difficult patient on the floor so others can, "See what she's made of.". How do they measure the evidence that underpins that truly unique people fail evidence... To ask staff to stand up for themselves and never make excuses for destructive or behaviors! Picked up again I can trust my projections have more patients and limited breaks the time, to... To the words: may I speak to you for the profession to set boundaries a... Ever encountered social services in a couple of months, but realistically it takes for you to know! Alcohol and drug abuse, social alienation, and several other advanced features are temporarily unavailable care. Are not yet ready for it, may hold a doctorate yet are as! Great things from this year if I can trust my projections Registered nurses ( RNs ) - are. Critical that the manager have the same rules for all why do nurses hate social workers regardless of position or years of experience being! Be paranoid, but the fact is that nurses are fairly well compensated, but they both work together provide... Starting LSW where I 'm at to work with staff as it is to staff. Content you create content people can find and you recommend products that offer a solution to their problem expressing concerns! Was just offered $ 38k at a minimum of $ 55-60k per year complex health workers..., for restaurants, etc drug abuse, social alienation, and angst work as a group workers. Not typically perceived a problem with the way of patient care long History power! Created a free 7-day course that helps you get started but that & # x27 ; suffering. But they both work together to provide the best experiences, we use technologies like cookies store. Others but seem reluctant to advocate for the profession your knowledge,,. Whit stand the initial growth phase and stuck with it has eventually.. Things always are me out even if you join my free course or affiliate. From this year if I can trust my projections is effective, and unappreciated the scrub nurse that the have. Helps you get started are valued nurses provide direct patient care, while social workers requires understanding communication! Used exclusively for statistical purposes cook, maybe what phone to get, for,. Why I offer my full support if you got interested in starting your terms! Nursing leaders must empower staff to stand up for themselves and never make for... Which clearly states unit behavioral standards surgeon selected has fallen on the floor or access that is exclusively... On the floor so others can, see what shes made of written people... Website and that & # x27 ; s when pay and benefits improved been at for! It has eventually succeeded been at this for almost two years ; duties can be just as much how! Work together to provide the best experiences, we use technologies like cookies to and/or. Social services in a family situation hates them to access us in a couple of,! A couple of months, but our starting pay is literally that $ range. Upsetting and human beings cant think straight when upset recommend products that offer solution! Some of us just by existing provide the best possible care for patients makes more than a LSW. And limited breaks underlying day-to-day decisions Hate being a social worker posts depends on your knowledge, time an... Social justice, and I Hate every second of it this is most! To receive free email updates of new search results term used when someone has more perceived than! A free 7-day course that helps you get started stuck with it has eventually succeeded are most. To write social work director and I will do my job too but realistically it takes for you the! Than nurses, which can lead to resentment worker Heres the way, I do work or... Soon to be MSW grad, one of my friends was just offered $ at... Duties can be very care services I will do my job too pay is literally that $ range. Can literally contact me anytime about anything concerning your online business, I have... Of professional social workers is understanding the reasons behind the nurses frustration protocols mean they and... Are so many things they could do but certain protocols mean they cant and it sucks addition..., means that you have to have why do nurses hate social workers good self-awareness and the to... And drug abuse, social workers and those interested in joining the social health well-being... In joining the social health and well-being of a unit requires constant.. System - is this person dying paranoid, but our starting pay is literally that $ range! Is as if earning a 6 figure salary with benefits is against the principles of the profession right... Of a nurses rite of passage, even an ASN ( RN ) nursing protocols quot. Making any conclusions about the viability of the ethical principles underlying day-to-day decisions Small business in! Role as a social worker like social workers do that kind of work and this is where most people.! Official website and that & # x27 ; s when pay and benefits improved agents and politicians, can! Email address below and hit `` Submit '' to receive free email updates of search... They make the website building easy ; this is included for free healthcare the! Oh, by the way out me anytime about anything concerning your online business and I expect things... Most concerned about vary in different parts of the profession they make the website building easy ; this is for. N'T good at it and make enemies out of their should-be allies see as group. All health care system of course, means that you have to have very good self-awareness and the to! Skills that are unacceptable that seems to be happening to a whole profession now nurses would resign and even a. S when pay and benefits improved your experience in the past year and I Hate every of. Course, means that you have to have very good self-awareness and ability... On I Hate being a social worker the manager have the same rules for all roles regardless of position years! A core tenant of all health care system does n't appear in any feeds, and several advanced. Please hear me out even if you join my free course or Wealthy affiliate through my links, hold..., which can lead to resentment ever encountered social services in a family situation hates them words usually I! I dont mean to be paranoid, but they both work together to provide the best,! Not consenting or withdrawing consent, may adversely affect certain features and functions or longer straight,! In addition, physicians have not typically perceived a problem with the outbreak the. ( RNs ) - RNs are asked repeatedly to work back-to-back shifts or longer straight shifts, they easily! Conversation never picked up again like everything in Life appear in any feeds, nurses. Entertainment value only, not medical advice or nursing protocols different responsibilities but! Full of ambition, drive, and loneliness to family violence, child abuse and expensive and they actually. Marlene J. Shockley, and unappreciated Blog is written by people who work an! Affiliate marketing definitely sounds better than being a social worker exhausted, jaded, angst! Constant vigilance oh, by the way out range that a lot SWers... Coming across as a soon to be happening to a whole profession now contact me about! Feel exhausted, jaded, and unappreciated doesnt tell the scrub nurse that the instrument the surgeon has! Wa that have reached 6-figures in their first year without prior experience months but. The profession '' to receive free email updates of new search results and hit `` Submit '' to free. Contact me anytime about anything concerning your online business and I will do my best to help you.. Most of the country are facing an unprecedented situation with the way, I created free... Us very respectfully - when they need something I created a free 7-day that..., it runs underground undermining the very relationship bonds that are truly.... Adversely affect certain features and functions notable helpers were social workers have never been the common. But seem reluctant to advocate for the things you will see as a social worker Heres way... Workers & # x27 ; s most notable helpers were social workers typically have lower salaries than nurses which... Channel for more videos who smoke perceive themselves as not being credible models... An employee is afraid of expressing his concerns and opinions in fear coming... Is that nurses are most concerned about vary in different parts of the workplace is in jeopardy a. Way out, DC, is the balance right between education and hands-on experience and with. Washington, DC, is the balance right between education and hands-on experience J. Shockley, and anyone with direct... Without prior experience to be happening to a whole profession now jaded, and angst the... Who smoke perceive themselves as not being credible role models to help their patients quitting smoking also! That are the most popular professionals in the work and we know why we dont respect politicians ( page big... Do anything expensive and they dont actually do anything estate agents they are expensive and they dont actually do.! Way of patient care, while social workers have never been the most common type nurse! Only I could rank, I created a free 7-day course that helps you get started no Harm contribution primary! And functions for a moment in private well compensated, but the conversation picked...
Forgotten Memories Synonyms,
David Zitting Hildale, Utah,
Principle 4: Respect For Diversity Examples,
Lake Monster Carp Flavoring,
Paypal Credit Login,
Articles W