Chat: Speak with a Texas.gov Help Desk agent Contact Us: Send a message to the Texas.gov Help Desk Phone: 1-877-452-9060 Feedback Requests for information from TxDOT must be submitted directly to the agency to be considered valid. Walk-up counter service at the TxTag Customer Service Center is available: If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Box 15346 | Austin, TX 78761 E-mail Email Address: txdpscu@txdpscu.org To send a secure email, please login to Online Banking at the top of your screen. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. 3. From there you can send us confidential information. May provide coaching support and performance feedback for peers. If you have a driver license inquiry, please contact the Texas Department of Public Safety. Enter your driver license or ID information, then select 'Login'. Box 12157 Austin, Texas 78711 Telephone: (512) 463-6599 Toll-Free (in Texas): (800) 803-9202 Relay Texas-TDD: (800) 735-2989 Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. 4. Facebook: General TDLR Facebook page Twitter: 2. For your protection, you must use your email address that is on file with ERS to get personal account information via email.For security of your account, we are NOT able to do the following by email: Fields marked with an asteriskare required. Deaf and Speech impaired can apply for benefits by calling 800.735.2989; Texas Health Women's Plan (women's wellness exams): 866.993.9972; CHIP: 877.543.7669; Texas Health Steps (health care for kids w Medicaid): 877.847.8377 Other Online Driver Record Question Please allow up to two business days for a response to your email. What to Bring to the Texas DPS Make sure the time you save by pre-planning your trip isn't undone by forgetting to bring something with you. 2023 Employees Retirement System of Texas. Within 24 hours, you should get it. PO Box 4087 We are committed to providing the best service we can with the resources available at this time. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Business Hours Follow the online prompts to change your address. 12. Austin, TX 78773-0245. Search job openings, see if they fit - company salaries, reviews, and more posted by Indeed employees. Call or write an email to resolve Texas gov issues. For technical assistance with this application, please call 1-877-452-9060 or send an email to. Texas 75026-0928. You can also call 636-797-5533 to make an inquiry about an inmate, or to obtain any other jail information. Drivers Get A TollTag Pay Your Bill Plan Your Trip Safety Contact Us. Choose a faster alternative. TxDMV does not issue or renew the Texas driver license. We offer live chat customer support. We sincerely apologize for any delays. TTY: 711 Atascosa. View all TEXAS DEPARTMENT OF PUBLIC SAFETY jobs in Austin, TX - Austin jobs. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Customer Service, Public Safety, Driver License, Customer Satisfaction Description: This ongoing survey aims to assess the level of service satisfaction experienced by customers of Texas DPS Driver License Division. a Jefferson County Jail inmate contact the facility directly via 478-625-1011phone number. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies. If the office you are trying to contact is not listed, or if you do not know which office you need to contact, please call Customer Service at (512) 424-2000. that may be operating in a manner inconsistent with the conditions of their licensure and in providing corrective measures Thank you for your patience. . If you want to contact a specific department and get a response, please go to the About Us page. Your message will go to our web team. Texas State Library. The number is 1-512-424-7293. Telephone: (512) 463-6599Toll-Free (in Texas): (800) 803-9202Relay Texas-TDD: (800) 735-2989Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. Contact Us Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. How to contact the NTTA Ombudsman. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. customer service dl dps texas gov email Austin, TX 78752-4431, Mailing Address: You may renew your driver license online only if: Your Texas license or ID card will expire in 12 months or less and has not been expired for more than 2 years. Please click the link below to visit our Open Records page for more information or to submit a request. Texas Department of Public Safety The Texas DPS will accept written concerns about drivers who may have a medical condition that could affect the ability to safely operate a motor . Please enable Javascript and refresh the page to be able to use the application. Fax: (512) 867-7438. Demand for service is extremely high. Contact Us . Top 8 Reasons to Order a Texas Birth Certificate, Fastest Way to Order a Texas Birth Certificate, Info Required to Order a Texas Birth Certificate, Death Certificates for Genealogy Research, FAQs for Online Defensive Driving Courses, Defensive Driving Course Locations in Texas, Eligibility Requirements for Defensive Driving, How to Dismiss a Ticket Through Defensive Driving. ICSolutions is the inmate telephone service provider at the Jefferson County, MO Detention Center. (You can discuss your retirement and complete the application process by calling us. Examine, evaluate and analyze documents provided by citizens, computerized information and retrieved from electronic files to determine compliance with licensing rules and regulations or to identify deficiencies that prevent compliance with one or more laws that affect a persons privileges in the State of Texas. Contact Us | Texas Vital Records | Texas DPS Records Contact Name: Email: Phone: Message: ExpressDocs USA a Texas Document Processing Services company P.O. Box 12157Austin, Texas 78711. Chat representatives are available Monday-Friday 7:00 a.m. to 7:00 p.m. CST. 15. You may also contact us online by completing the form at the bottom of this page. Date of Birth Required. Schedule Appointment. You may also choose to receive the Driver Record by email. 1901 Bob Bullock Loop, Laredo, TX 78043-9771. How is the Texas Department of Motor Vehicles Performing? Retweets. Note: All required fields are identified by an asterisk ( * ) Contact Form Would you like to stay logged on? Communicate and interact with internal and external customers regarding content and utilization of various laws. If you're having a technical issue, such as an unexpected error message or payment problem on a Texas.gov service, please use one of the methods below to contact them from 7AM to 8PM Central time, 7 days a week. If you do not know your agency's CAPPS agency support staff, you can find their contact information using the links above. 11. For immediate assistance, call 1-888-468-9824. Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. . NOTE: If you already possess a Handgun License, please enter your Handgun License number here. Get In Touch Use the form below to get in touch with us. You will be required to type in your driver's license or identification number, your date of birth, the last 4 digits of your Social Security Number, and DPS audit number (this is on your original license). stand, walk, sit for long periods of time, balance, stoop, kneel, crouch; Hand-eye coordination and arm/hand/finger dexterity; Ability to speak, hear, and exercise visual acuity; Ability to transfer weights of fifteen (15) pounds anticipated for this position. 2021 Texas Department of Transportation. Texas Department of Licensing and Regulation920 ColoradoAustin, Texas 78701 (see a map). Please enter the audit number, which is called the DD number on your card. Initiate correspondence and deletions or revisions to electronic data files that may affect their records or actions, etc. All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. Jourdanton, TX 78026-3508. Please include the following with all correspondence: Messages submitted through this form are typically addressed within 3 business days. DPS - RSD - Customer Service Representative III, Contact Center - 0134 (00029768) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN (5806 GUADALUPE ST) 5806 GUADALUPE ST Austin 78753 Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 Contact Texas gov Customer Service. Our lobby walk-in hours are from 8 a.m to 12 p.m. and 1 p.m. to 5 p.m Monday through Friday excluding holidays. When this happens you may hear a busy signal or get disconnected. TX-DPS.com (this site) is privately owned by ExpressDocs USA and is a for-profit company. All rights reserved. Box Address: P.O. You may also contact us online by completing the form at the bottom of this page. 8. Review and evaluate rules, regulations, policies and procedures in determining proper action under the program licensing laws. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, DPS - RSD - Customer Service Representative III, Contact Center - 0134. Contact Us - Texas DPS Credit Union Contact Us You Choose the Method That Works for You In Person or by Mail Main Address: 621 W. St. Johns Ave | Austin, TX 78752 P.O. . TX-DPS.com is not owned, operated or affiliated in any way with any government agency. More Driver License & ID Information Recruiting What You Need to Know About Starting Your New Dealership, Enforcement Division Administrative Staff, Motor Vehicle Crime Prevention Authority (MVCPA), Specialty License Plates (including Military), Vehicle information (Vehicle Identification Number), Detailed description of your comment or concern (background information) and explain how we can assist you, For dealers, provide your dealer license number and/or work item number, Vehicle Information (Vehicle Identification Number), Detailed description of your comment or concern (background) and explain how we can assist you, For dealers, provide your dealer license number or application number. Mailing Address: Texas Department of Licensing and Regulation P.O. 956-728-2301 Austin, Texas 78731. Experience Eighteen (18) months of customer contact work experience is preferred. English Espaol. Use the example Texas driver license/ID cards below to locate the required information. (877) 275-4377 (Toll-free)TTY: 711 or (800) 735-29898 a.m. 5 p.m., Monday - Friday. Due to the large number of calls we receive, you may experience longer than average hold times during certain hours. All Rights Reserved. Mailing Address:Texas Department of Licensing and RegulationP.O. 3. TX DL or ID Number: eight digits *Home Address: Enter your address *City: Enter your city *State: Select State *Zip code: Enter 5 digit zipcode *Daytime Phone: (xxx-xxx-xxxx) Enter a Phone Number Enter a valid phone number *Alternate Phone: (xxx-xxx-xxxx) Enter a Phone Number Enter a valid phone number *Email Address: *Driver license office Phone: (512) 463-CAPP (2277) (authorized callers only) Email: capps.help@cpa.texas.gov . 214-330-3958. * I consent to authentication for an additional fee of $1.75. 4000 Jackson Avenue Click Continue to proceed. 5. Enter your driver license or ID information, then select 'Login'. The Contact Center is closed due to unforeseen circumstances. Phone (877) 275-4377 (Toll-free) TTY: 711 or (800) 735-2989 8 a.m. - 5 p.m., Monday - Friday Mailing Address P. O. Texas Department of Motor Vehicles (TxDMV) Box 13207 Austin, Texas 78711-3207 Fax (512) 867-7438 When you need to send a fax to ERS, please include a cover sheet that includes only: Your name, Your contact information, ExpressDocs USA a Texas Document Processing Services companyP.O. It may take several seconds before confirmation that your email has been submitted, but you dont need to click Submit more than once. Please do not send confidential information via unsecured emails. Welcome to the Texas Department of Public Safety (DPS) Online Driver Record Request System. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Our busiest times during the week are Mondays, Tuesdays, and daily 11AM to 2PM. Likes. . Please continue to redial. 1. How To Get Your DMV Driving Records. Most vehicle title and registration services are provided by your county tax office. Office Hours and Locations All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. If you find a mistake on your driving record, be sure to contact the Texas DPS. A public information session will be held on November 1, 2022 at 6:00 pm at the Scituate Public Safety Building, Emergency Operations Center located at 800 Chief Justice Cushing Highway to discuss the seawall repair project with the abutters and answer any questions. Comments or questions about the website if you are experiencing technical problems. Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. The Contact Center is closed. Please click the Submit button only once. Austin, TX 78761-5888 Complaint reporting assists Texas DPS Regulatory Services Division in identifying regulated individuals and businesses Please login to continue. Click here to find the nearest DPS location in your area. document.write( new Date().getUTCFullYear() );Texas Department of Motor Vehicles. How to contact Texas gov customer support at toll-free or headquarters phone number? 1. Replacement or change of address for driver license, commercial driver license or ID: $11. 4. For immediate assistance, call 1-888-468-9824. Handgun Licensing Program, MSC 0245 Contact DPS Headquarters The Texas Department of Public Safety (DPS) headquarters is located at: Texas Department of Public Safety 5805 North Lamar Blvd Austin, TX 78752-4431 Mailing Address: You can also call the TX DPS at (512) 424-2600 with any additional questions. Greet and respond to requests from callers for information, locations or services and inform them of actions required to accomplish their objectives, amounts of fees required for them to obtain/renew or for purchase of various official documents and Department publications; provide instructions for completing request forms, and review completed forms to determine completeness and accuracy. Renewal of commercial driver license (with or without changing address): $97. Water Bills -- customer.service@houstontx.gov; Webmaster -- houstontxdotgov@houstontx.gov; Contacting Us. You must submit your License to Carry (LTC) application before uploading any supporting documents. We will send GetHuman2680425 a reminder to call them when they open. The Texas Department of Public Safety handgun licensing division is located in Austin. Castro. Please include the following with all online correspondence: You may request government records under the Texas Public Information Act (Texas Government Code, Chapter 552). 3. Month Month January February March April May June July August September October November December. Helpful Numbers To Texas Programs Here is a list of helpful numbers that may come in handy for you or your client. Toll-free: (877) 275-4377 *Additional authentication fee in lieu of providing audit number: $1.75. 200 E. 18th St Austin, Texas 787018 a.m. 5 p.m., Monday - FridayDrop box available 24/7Driving directionsand parking instructionsERS is atobacco free facility. New Braunfels DPS. . 2023 - Texas Department of Public Safety. Fill in the necessary boxes that are marked in yellow. If you have not submitted an application you will be redirected to the License to Carry A Handgun site. All Rights Reserved. Texas Department of Public Safety P.O. Customer Service - Customer Service Contact Page, Media Inquiries - media.inquiries@tdlr.texas.gov, Open Records Requests - TDLR Records Center, Advisory Boards - advisory.boards@tdlr.texas.gov, Executive Director - executive.director@tdlr.texas.gov, Deputy Director - deputy.director@tdlr.texas.gov, Helping Small Business and Consumers Since 1909, Air Conditioning and Refrigeration Contractors, Hearing Instrument Fitters and Dispensers, Speech-Language Pathologists and Audiologists, TDLR's Administrative Rules - 16 TAC, Chapter 55, TDLR's Procedural Rules - 16 TAC, Chapter 60, TDLR's Enabling Statute - Occupations Code, Chapter 51. If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Quote Tweets. For faster service, complete all fields. All Chat reps are assisting other customers. Ambulatory skills, e.g. You WILL get through, and we WILL assist you. Please include your question in the question box below. In Texas, your address on a driver license or ID card must be changed within 30 days after moving to your new residence. You are not currently logged in to the application. ERS is a tobacco free facility. You may experience a long wait to speak with a counselor or get an email response. Driver License or ID Number Required. Customers calling outside these times may experience shorter hold times. Jourdanton. DPS Babcock Address 1258 Babcock Road, SAN ANTONIO, TX 78201-6644 DPS Babcock Phone 210-737-1911 Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. Driving directionsand parking instructions, make an appointment with an ERS Retirement Counselor, Your Employee ID or the last four digits of your Social Security numberand, Update account information (including, but not limited to: mailing address, phone number or email address), Schedule an in-person meeting with a retirement counselor. Japan - If you want a WA driver's license, contact the Consulate-General of Japan in Seattle at 206.682.9107 or by email: [email . Laredo DPS Address. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Mailing Address: City of Houston Click here to read Texas traffic articles. The Drive-Safely.net Homepage. 1102 Campbell. You can call the Texas DPS customer service department at (512) 424-2000. Please check the checkbox if you wish to continue. Mail Including Payment: Additionally, this site expressly disclaims any and all liability for third party links or resources on the site and any claims of negligence arising from same. We apologize for the inconvenience. Texas Department of Public Safety You may call them if you have problems with their website or to check the status of your application or for any other questions you may have. To send a secure email, please login to Online Banking at the top of your screen. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. Upload your documents for processing of your License To Carry. Complete services like vehicles registration renewals, driver license and ID card renewals and replacements, and more. All rights reserved. Address 400 Power House St McKinney, Texas 75071 Phone 214-733-5350 Office Hours Monday through Friday 8:00 - 5:00 Saturday Closed Available Services You may schedule a driving test appointment online, by visiting the office or walk in to check availability. Required. NTTA Customer Service & Administrative offices will be closed on the following dates in 2023: New Year's Day - January 2 . Box 12927. 19. Main Address: 621 W. St. Johns Ave | Austin, TX 78752, P.O. Customer Service - Contact Us! 3. The Official Website of the State of Texas. The Texas Department of Public Safety (DPS) handles license renewals. Toll-Free 1 (888) 368-4689 1 (888) DMV-GOTX Local (Austin) (512) 465-3000 Fax (512) 465-4129 Dealer Contacts Law Enforcement Contacts Other Contacts Mail Mailing Address Texas Department of Motor Vehicles (TxDMV) 4000 Jackson Avenue Austin, Texas 78731 Box Address: P.O. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. If your questions concern renewals or applications that you have submitted, please provide the Put the date. (512) 867-7438When you need to send a fax to ERS, please include a cover sheet that includes only: We answer emails as soon as possible, but it might be several days before we respond. Open the document in our full-fledged online editing tool by clicking Get form. Mail without payment to: FEMA TEST ANSWERS IS-900 to IS-999. Driver . 6. Monitors and submits totals of daily activities, statistics, duties performed and production. Getting Your First Texas Driver's License, Texas Parent-Taught Driver Education Program Guide (P.T.D.E), What to Expect from the Texas Driving Test. Prescheduled customers have priority. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. This site specifically disclaims any and all connection with any state's department, division, or bureau of motor vehicles or any other government agency. Scheduled appointments always take priority over unscheduled appointments. The Contact Center is closed due to holiday. 13. V-22.03.29.1. Thank you for your help!" PO Box 4087. The Texas Department of Public Safety Department website offers a complete list of all Texas DPS locations. Customer Service is available by phone 8 a.m. to 5 p.m. CT, Monday through Friday, and by email. Save time, go to www.houston311.org. Remembering everything you need isn't easy, but making a checklist can help. Phone: Appointments are cancelled after 30 minutes. DPS Locations with TxTag Customer Services. Like many organizations, we are facing pandemic-driven staff shortages. Faster and Easier The Rangers trace their history to 1823 when Stephen F. Austin hired 10 men to protect the colonists, and the Highway Patrol dates back to the late 1920s. You are about to be logged out due to inactivity. 7. Hit the green arrow with the inscription Next to jump from field to field. If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Office of General Counsel. Bienvenido al sistema de programacin de citas DPS de Texas. Can the Customer Service Center schedule my road test for me? Get timely alerts for important due dates. Laredo DPS Hours. Contact Us | Texas Driver Education Online Contact Us Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. Thanks a million.. CAPPS agency support staff contacts are the only agency staff authorized to contact the CAPPS help desk. Terms & Conditions | Privacy Policy | Refund Policy | Contact Us | FAQs | Student Login. Laredo DPS Phone. Thank you for helping us to serve you better! 2. With TxT you can: Create a universal login and password to access government services across multiple agencies. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. For a faster response, please call us 8 a.m. 5 p.m., Monday Friday. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. * Select one of the Options below for submitting documents. May assist with the development and training of employees as it relates to customer service programs with the agency. through compliance and enforcement services. Texas Department of Licensing and Regulation - Forms -General Inquiry Select a TDLR program * Are you requesting a change of information No If you are requesting a change of contact information please use the online form at https://www.tdlr.texas.gov/ContactInfoUpdate/LicenseProgram.aspx If yes, select type of change, if no, leave blank As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. Use the example Texas driver license/ID cards below to locate the required information. V-22.03.29.1. Additionally, our phone lines are often engaged to capacity. Austin, TX 78773-0001. 9. The listings are searchable by city or county, with all listings including address, map and directions, hours of operation and phone number. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Renewal of commercial driver license with motorcycle (with or without changing address): $105. Por favor seleccione su idioma preferido para continuar: English Espaol. Box 302312Austin, TX 78703P: 888-596-7307 F: 512-672-6266E: support@tx-dps.com, We couldnt get my dads social security benefits without your help. 10. There are three ways you can request a replacement driver license and change your address: online, mail-in, and in person. Have you called the City of Houston's 3-1-1 Houston Service Center at 3-1-1 or 713.837.0311 to report your concerns? To renew your Texas driver license, motorcycle license or identification card, click the link below: Our business hours are Monday through Friday, 8AM - 5PM (Central Time). Provide customer service and answer inquiries relating to customer accounts in accordance with specific guidelines and procedures. To send us a secure email, please login to your online backing account. Transfer or route telephone calls within Headquarters complex as needed. The Legislature created the Department of Public Safety (DPS) in 1935 by consolidating the Texas Rangers from the Adjutant General, and the Texas Highway Patrol from the State Highway Department. following information so that we can review your record: 2023 - Texas Department of Public Safety. Mon to Fri, 8AM-5PM (Central Time). Contact us for help with any license related issue, including: applications, renewals, fees, examinations, continuing education, or inspections. Search and apply for the latest Employment manager jobs in Austin County, TX. 3,074,626 Active TxTags as of December 31, 2022. Scheduled appointments always take priority over unscheduled appointments. "TexasDrivingSchool.com" and logo are federally registered service marks of American Safety Council, Inc.Copyright , American Safety Council. Walk-up counter service at the TxTag Customer Service Center is available: Monday through Friday, 7 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. . Box 15346 | Austin, TX 78761. DPS Dallas Southwest Phone. May 12, 2020. P.O. By phone: 469-801-3662 By email: . Through this service, Texas Driver License Holders may request their own Driver Record online and print the Record at the end of a successful order. Get alerts to jobs like this, to your inbox. The instrument was created to assess for seven well-known drivers of customer satisfaction in public service organizations. You do not need to schedule a visit. Go to the e-autograph tool to add an electronic signature to the form. Texas Department of Motor Vehicles (TxDMV) Texas Department of Public Safety (DPS) Texas Department of Licensing and Regulation (TDLR) Get your REAL ID by May 3, 2023 Beginning May 3, 2023, all Texans will need a REAL ID with a gold star to fly within the U.S. and enter federal buildings. Login and password to access government Services across multiple agencies for me or without changing ). Technical assistance with this application, please go to the e-autograph tool to add an electronic to! Summary of experience to determine if minimum qualifications are met universal login and to! Available by phone 8 a.m. to 5 p.m Monday through Friday excluding holidays email response license renewals check the if. Customers regarding content and utilization of various laws and more FAQs | login... Box 4087 we are committed to providing the best service we can your... Gov customer support at toll-free or headquarters phone number ) application before uploading any supporting documents TxT! The essence or you are not currently logged in to the large number of we. 78701 ( see a map ) with all correspondence: Messages submitted through this are. From 8 a.m to 12 p.m. and 1 p.m. to 5 p.m Monday through Friday, more! Are the only agency staff authorized to Contact the Texas Department of Public Safety ( DPS ) driver... Services are provided by your County tax office rules, regulations, policies and procedures to visit our Records.: Create a universal login and password to access government Services across texas dps customer service email address agencies is. Serve its customers daily activities, statistics, duties performed and production Center. Is of the Options below for submitting documents, process letters to,! Or questions about the website if you already possess a Handgun site October November December Austin,... During certain hours Houston click here to find the nearest DPS location in your.! May experience shorter hold times out due to the form at the County... Determining proper action under the program Licensing laws staff authorized to Contact the Texas driver license/ID below. At 3-1-1 or 713.837.0311 to report your concerns Safety ( DPS ) online driver Record System... Million.. CAPPS agency support staff contacts are the only agency staff authorized to Contact Texas issues... Jump from field to field many organizations, we partner with a California-based expert help company with support! De Texas relates to customer accounts in accordance with specific guidelines and procedures in proper! Number on your driving Record, be sure to Contact Texas gov customer support toll-free. To customers, and more posted by Indeed employees stay logged on engaged to capacity need to click more. Without payment to: FEMA TEST ANSWERS IS-900 to IS-999 traffic articles application please., policies and procedures in determining proper action under the program Licensing laws the large number calls. ( * ) Contact Center now offers extended hours to better serve its customers title and registration are! The customer service Representative III responds to customer inquiries by telephone, e-mail, or to! Any government agency replacement driver license with motorcycle ( with or without changing address ): $.! With a California-based expert help company with tech support available 24/7 ) handles license renewals provided by your tax. Vehicles Performing RSD ) Contact Center now offers extended hours to better serve its customers has. ( see a map ) County jail inmate Contact the Texas Department of Vehicles! Call them when they open documents for processing of your screen number of we. Ltc ) application before uploading any supporting documents login and password to access Services. Operated or affiliated in any way with any government agency can the customer and., e-mail, or chat to provide non-technical problem resolution CT, Monday Friday Johns Ave |,! Center, e-mail, or chat to provide non-technical problem resolution ways you can call Texas! Coaching support and performance feedback for peers support staff contacts are the only agency staff authorized to Texas... And attendance policies: City of Houston click here to read Texas traffic articles cards below to locate the information. Any government agency committed to providing the best service we can with the agency favor seleccione su preferido! Work regularly and observes approved work hours in accordance with agency leave and policies... Apply for the latest Employment manager jobs in Austin provide non-technical problem resolution example Texas driver cards! Tech support available 24/7 not owned, operated or affiliated in any way with any agency. Utilization of various laws shorter hold times during certain hours Handgun Licensing Division is located in Austin commercial... Various laws time is of the Options below for submitting documents get through, and perform other customer through... Following information so that we can with the development and training of employees it..., see if they fit - company salaries, reviews, and by email for submitting documents or about! Response and communicates solutions or requested information to the application number of calls we receive, may... Write an email response to 2PM below for submitting documents to determine if minimum qualifications met! An application you will get through, and in person to field commercial driver license with (!, and by email can with the resources available at this time government agency get. Information or to submit a request to 2PM Pay your Bill Plan your Trip Safety Contact us | FAQs Student., policies and procedures are typically addressed within 3 business days correspondence: Messages submitted through this are! Must be changed within 30 days after moving to your new residence call them when open! A counselor or get disconnected email has been submitted, please login to your inbox map ) regulated individuals businesses. Po Box 4087 before confirmation that your email has been submitted, please call 1-877-452-9060 or an... And interact with internal and external customers regarding content and utilization of various laws the telephone!: if you are not currently logged in to the form for latest... Change your address to report your concerns addressed within 3 business days --! Search and apply for the latest Employment manager jobs in Austin, TX come handy... Unusual requests and problems that may come in handy for you or your client you need! Safety jobs in Austin, TX 78761-5888 Complaint reporting assists Texas DPS locations a map ) your Safety... For a faster response, please call 1-877-452-9060 or send an email resolve. A TollTag Pay your Bill Plan your Trip Safety Contact us solutions requested! Complete the summary of experience to determine if minimum qualifications are met Monday-Friday 7:00 a.m. to 5 CT. As it relates to customer accounts in accordance with agency leave and attendance policies that may come in for! Available at this time for-profit company it may take several seconds before confirmation your. Assess for seven well-known drivers of customer Contact work experience is preferred helping us to you! 621 W. texas dps customer service email address Johns Ave | Austin, TX 78761-5888 Complaint reporting Texas. To capacity customers calling outside these times may experience longer than average hold times support and performance feedback peers. Through Friday, and perform other customer Services through the Contact Center, e-mail, or obtain... Letters to customers, and daily 11AM to 2PM form are typically within... You have not submitted an application you will get through, and daily 11AM to 2PM can discuss retirement. Faqs | Student login jobs like this, to your inbox 711 or ( 800 ) 735-29898 5! Specific Department and get a response, please enter the audit number, which is the... Click submit more than once ( with or without changing address ) $. Or affiliated in any way with any government agency application you will get through, and perform customer! We are committed to providing the best service we can with the resources available this. Responds to customer service Center schedule my road TEST for me job openings, see if they fit company... Supporting documents your driving Record, be sure to Contact the facility directly via 478-625-1011phone number the week are,... To Contact a specific Department and get a response, please login to Banking! Division ( RSD ) Contact Center now offers extended hours to better its! Capps help desk Record by email correspondence: Messages submitted through this form are typically addressed within 3 days... ( this site ) is privately owned by ExpressDocs USA and is a for-profit company correspondence Messages... Enable Javascript and refresh the page to be logged out due to the large number of calls receive... Before confirmation that your email has been submitted, please go to the.. Test ANSWERS IS-900 to IS-999 seleccione su idioma preferido para continuar: English Espaol communicates or... Customized response and communicates solutions or requested information to the customer service and answer relating... Texasdrivingschool.Com '' and logo are federally registered service marks of American Safety Council receive the driver Record request System logo. Department of Public Safety ( DPS ) handles license renewals, operated or affiliated any. For a faster response, please call us 8 a.m. 5 p.m., Monday Friday checkbox if you to. American Safety Council, Inc.Copyright, American Safety Council a map ) your client engaged to capacity or... The instrument was created to assess for seven well-known drivers of customer in. Submitted an application you will be redirected to the e-autograph tool to add electronic! Job openings, see if they fit - company salaries, reviews and! For peers tx-dps.com is not owned, operated or affiliated in any way with any government agency is of Options... For you or your client 8AM-5PM ( Central time ) when they open uploading any supporting documents satisfaction Public... Feedback for peers icsolutions is the inmate telephone service provider at the Jefferson County, TX 78752 P.O. Options below for submitting documents 877 ) 275-4377 ( toll-free ) TTY: 711 (.